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INSIGHTS/ The Expert - Scott Chambers: Are you set up to drive innovation? Psychological safety and your team.

Scott has a BSc. in Management Sciences from the University of Manchester and is qualified to Master Trainer levels in multiple psychometric and other instruments. As a partner, Scott also brings practical leadership experience to his work having worked as a CEO for over 25 years in multiple training, consultancy and software firms.  These roles mean he is challenging and pragmatic in his approach and ensures action always follows insights.

He has collaborated with Professor Amy C. Edmondson, Novartis Professor of Leadership and Management at the Harvard Business School since the publication of her groundbreaking book The Fearless Organisation in 2019.  

With Amy providing the academic insights, Scott and the team at Caerus Change are her team "on the ground" to facilitate interventions that generate actionable insights and enable teams and organisations to increase their levels of psychological safety regardless of their starting point.

Working with leading organisations such as Microsoft, Diageo, Merck and the UK NHS Scott partnering approach is appreciated when it comes to leading change. 

In addition to Amy, in the last couple of years he is proud to have partnered with Mathew Syed, Professor Steve Peters and (his old psychology tutor) Professor Sir Cary Cooper, CBE.

Are you set up to drive innovation?

Diverse teams do readily underperform because people from dissimilar backgrounds often clash. 

In 2022 Harvard Business School Professor Amy Edmondson conducted a study of 62 drug-development teams in big pharma. These teams were collaborating with external partners, meeting tight deadlines, with all the usual regulatory and efficacy challenges of developing drugs. Surprisingly, on average:

  • #1: Demographic diversity has a negative effect on teams’ performance.

  • #2: People were less happy with their team the more diverse the team was.

The study suggests: Diversity on its own is not the key to driving innovation.

If you want to tap into the potential of diversity you need to create a psychologically safe environment. 

Research: To Excel, Diverse Teams Need Psychological Safety

Rather often there is a complete disconnect between what CEOs perceive and how  employees actually feel at work. According to a 2021 study by McKinsey & Company, just 26% of leaders actively fostered psychological safety at work. 

Do you know whether your culture encourages all employees to feel comfortable and empowered to share their ideas?

Amy Edmondson is considered a world-leading expert on psychological safety. Along with Bright Instruments she developed The Fearless Organization Scan, which is widely regarded as the gold standard to measure psychological safety in organisations. LifeScience ORG has partnered with Bright Instruments and Scott Chambers to deliver the Fearless Organization Scan to our members.

Following this session our members will be able to conduct The Fearless Organization Scan in their own company for free. We will conduct a series of follow-up sessions with Scott and his team. Similar to the iEVP study of June '23, it is our goal to create biotech and medtech industry benchmark data for you.

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The CEO Clinic: Jan van de Winkel (CEO Genmab) - Do you know the secret sauce of your organization?

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April 4

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